Terms

Early-access terms

September 2026. Plain language on purpose; counsel-reviewed terms replace these before public launch.

What Thaw is

A service that receives, reads, files and organizes documents you choose to send it, and describes what those documents say. It is not legal, tax, medical or financial advice. Every deadline, amount or instruction it shows is "based on your document"; the document and the official source are the authority.

Your documents

They are yours. You grant Thaw only the rights needed to store, read, index and display them to you and to people you invite. You can export or delete them at any time.

Your part

Send only documents you have the right to store. Keep your sign-in methods to yourself. Do not use Thaw to store or share material that is unlawful.

Early access

The service is under active development. Features change, sometimes daily. We aim for no data loss and no downtime that matters, and we cannot promise either during early access. Billing is off during early access; when it starts, anyone on a plan keeps their early-access price for a year after launch.

Ending

You can stop at any time by exporting and deleting your account. We can end access for misuse, with notice and an export window except where the misuse makes that unreasonable.

Liability

To the extent the law allows, Thaw is provided as is, and our liability is limited to what you paid us in the twelve months before a claim. Nothing here limits liability that cannot be limited.

Contact

hello@thaw.texas.dev